{"id":400,"date":"2018-11-28T14:12:19","date_gmt":"2018-11-28T12:12:19","guid":{"rendered":"https:\/\/www.marketingangels.lv\/?p=400"},"modified":"2024-09-18T11:31:07","modified_gmt":"2024-09-18T08:31:07","slug":"atsauksmes-ka-veicinat-klientus-dalities-sava-pieredze","status":"publish","type":"post","link":"https:\/\/www.marketingangels.lv\/lv\/atsauksmes-ka-veicinat-klientus-dalities-sava-pieredze\/","title":{"rendered":"Atsauksmes &#8211; k\u0101 veicin\u0101t klientus dal\u012bties sav\u0101 pieredz\u0113?"},"content":{"rendered":"<p>Iedom\u0101jies, cik \u0101tri var\u0113tu izaugt Tavs bizness, ja <strong>katrs<\/strong> apmierin\u0101tais klients atst\u0101tu atsauksmes, daloties sav\u0101 pozit\u012bvaj\u0101 pieredz\u0113 ar draugiem, radiniekiem vai pazi\u0146\u0101m?<\/p>\n<p>Uz\u0146\u0113m\u0113ji m\u0113dz br\u012bn\u012bties, k\u0101p\u0113c\u00a0 klienti, kuri ir apmierin\u0101ti ar ieg\u0101d\u0101to preci vai sa\u0146emto pakalpojumu, tik reti dal\u0101s sav\u0101 pieredz\u0113, neatst\u0101j pozit\u012bvas atsauksmes un\u00a0 nedal\u0101s ar uz\u0146\u0113muma pied\u0101v\u0101jumiem sav\u0101 soci\u0101laj\u0101 profil\u0101? Un, ja par\u0101d\u0101s klients, kam kaut kas nepat\u012bk pakalpojum\u0101 vai prec\u0113, ne reti par\u0101d\u0101s ar\u012b negat\u012bvas atsauksmes.<\/p>\n<h2>K\u0101p\u0113c notiek t\u0101, bet ne otr\u0101di?<\/h2>\n<p>Parasti, ja esam laim\u012bgi, gribas pazi\u0146ot par to visai pasaulei, bet, ja b\u0113d\u0101jamies, cen\u0161amies to sl\u0113pt.<\/p>\n<p>P\u0113t\u012bjumi r\u0101da, ka neapmierin\u0101ts klients\u00a0 ar negat\u012bvo pieredzi dal\u012bsies aptuveni ar <strong>4 <\/strong>cilv\u0113kiem, klients, kas ir saj\u016bsm\u0101 \u2013 ar vienu, bet piln\u012bgi apmierin\u0101ts \u2013 nepadal\u012bsies visp\u0101r. K\u0101p\u0113c?<\/p>\n<p>Piln\u012bgi apmierin\u0101ts klients\u00a0 ir sa\u0146\u0113mis par savu naudu <strong>tie\u0161i to, ko bija gaid\u012bjis<\/strong>. Ne vair\u0101k un ne maz\u0101k. Vi\u0146am t\u0101 ir regul\u0101ra un ikdieni\u0161\u0137a darb\u012bba, par kuru nav j\u0101st\u0101sta citiem, jo tas nav nekas \u012bpa\u0161s.<\/p>\n<h2>K\u0101 lai motiv\u0113 klientus atst\u0101t labas atsauksmes un vai tas visp\u0101r ir vajadz\u012bgs?<\/h2>\n<p>J\u0101, tas ir vajadz\u012bgs, atgriezenisk\u0101 saite ir \u013coti svar\u012bga jebkur\u0101 biznesa nozar\u0113. T\u0101dej\u0101di ir iesp\u0113jams uzlabot savas preces vai pakalpojuma kvalit\u0101ti un piel\u0101got to pat\u0113r\u0113t\u0101ju vajadz\u012bb\u0101m.<\/p>\n<p>T\u0101p\u0113c, centieties vienm\u0113r p\u0101rsp\u0113t klienta cer\u012bbas. Iedodiet vi\u0146am nedaudz vair\u0101k nek\u0101 vi\u0146\u0161 sagaida \u2013 esiet rado\u0161i!<\/p>\n<ul>\n<li>Ja ir iesp\u0113ja, p\u0101rsteidziet klientu ar <strong>d\u0101vanu vai atlaidi<\/strong>. Lai gan cik ban\u0101li tas neb\u016btu, pat \u013coti simboliska d\u0101vana, papildus produkta paraudzi\u0146\u0161 vai 5% atlaide var iepriecin\u0101t klientu un dod impulsu padal\u012bties pieredz\u0113 ar citiem;<\/li>\n<li>E-komercijas nozar\u0113 pam\u0113\u0123iniet <strong>uzzvan\u012bt<\/strong> savam klientam\u00a0 2-3 dienas p\u0113c pas\u016bt\u012bjuma sa\u0146em\u0161anas . Klients jau b\u016bs pasp\u0113jis <strong>nov\u0113rt\u0113t<\/strong> preci un b\u016bs\u00a0 gatavs dal\u012bties pieredz\u0113. Noskaidrojiet, vai vi\u0146\u0161 ir piln\u012bb\u0101 apmierin\u0101ts ar preci, pieg\u0101di vai apkalpo\u0161anu. Ja ir, tad varat ar\u012b pateikt, ka b\u016bsiet \u013coti priec\u012bgi redz\u0113t vi\u0146a atsauksmi uz\u0146\u0113muma\u00a0 Facebook lap\u0101 vai m\u0101jaslap\u0101. Ja kaut kas vi\u0146u tom\u0113r neapmierin\u0101ja \u2013 tad Jums b\u016bs unik\u0101la iesp\u0113ja <strong>uzzin\u0101t par to pirmajam<\/strong>, nov\u0113rst probl\u0113mas un uzlabot sava uz\u0146\u0113muma darb\u012bbu. Klients augsti nov\u0113rt\u0113s J\u016bsu pretimn\u0101ko\u0161o attieksmi. Neapmierin\u0101ts klients ir lielisk\u0101 iesp\u0113ja, lai augtu un att\u012bst\u012btos, un\u00a0 ne\u00a0 katrs uz\u0146\u0113mums to izmanto.<\/li>\n<\/ul>\n<p><span style=\"color: #00ccff; font-size: 18pt;\"><strong>Atsauksm\u0113m ir milz\u012bgs sp\u0113ks!<\/strong><\/span><\/p>\n<p style=\"font-size: 2 rem;\"><em>\u201cJa neklaus\u012bsies savos klientos, to dar\u012bs k\u0101ds cits\u201d\u00a0 &#8211; Sam Walton<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Iedom\u0101jies, cik \u0101tri var\u0113tu izaugt Tavs bizness, ja katrs apmierin\u0101tais klients atst\u0101tu atsauksmes, daloties sav\u0101 pozit\u012bvaj\u0101 pieredz\u0113 ar draugiem, radiniekiem vai pazi\u0146\u0101m? Uz\u0146\u0113m\u0113ji m\u0113dz br\u012bn\u012bties, k\u0101p\u0113c\u00a0 klienti, kuri ir apmierin\u0101ti ar ieg\u0101d\u0101to preci vai sa\u0146emto pakalpojumu, tik reti dal\u0101s sav\u0101 pieredz\u0113, neatst\u0101j pozit\u012bvas atsauksmes un\u00a0 nedal\u0101s ar uz\u0146\u0113muma pied\u0101v\u0101jumiem sav\u0101 soci\u0101laj\u0101 profil\u0101? Un, ja par\u0101d\u0101s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalais-marketings"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/posts\/400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/comments?post=400"}],"version-history":[{"count":1,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/posts\/400\/revisions"}],"predecessor-version":[{"id":402,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/posts\/400\/revisions\/402"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/media\/401"}],"wp:attachment":[{"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/media?parent=400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/categories?post=400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketingangels.lv\/lv\/wp-json\/wp\/v2\/tags?post=400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}